FAQ

What is AGcrypt.com?

AGcrypt is an online marketplace where merchants are connected with customers or buyers. Using Cryptocurrencies such as Bitcoin, Ether, Bitcoincash, Litecoin, Dash, Tether.

How is AGcrypt pronounced?

The letters A and G is pronounced as alphabets, then crypt is pronounced together.

How do I become a merchant on AGcrypt?

Visit Agcrypt.com, sign up and begin to submit ads for free.

Am a merchant and I can do home delivery. How do I go about it?

Discuss with the buyer and give him/her the details.

Are all products on AGcrypt original and genuine?

We are committed to offering our customers only 100% genuine and original products. We also take  necessary actions to ensure that any seller found to be selling non-genuine products is immediately delisted from AGcrypt. Please contact us if you think a product or service listed on our website does not meet these standards. hello@agcrypt.com

How do I pay on AGcrypt with Cryptocurrencies?

 Call Merchant to review price in Bitcoin and others they accept, after which you meet with them and pay them directly.

What is the maximum number of FREE ads?

You can post a whopping 20 Ads for FREE

Are there any hidden costs or charges if I order from AGcrypt?

There are no hidden costs or charges when you order from AGcrypt.com. However we charge a small fee for Merchants or buyers who do not know how to handle crypto.

How can I boost ads on AGcrypt?

All Ads enjoy coverage from AGcrypt but paid Ads receive extra boost. On your dashboard, click on “your ads”, then select the “promote ad symbol”.

How can I upload my products or services as a merchant?

Click “submit free ad”, create account and enjoy uploading your ads, just below the condition icon.

How can I buy on AGcrypt using fiat?

Although we are a crypto based platform, fiat can also be used, however this depends on the merchant. Most merchant accept crypto only.

My advert has been put on hold. Why?

Delivery of your ads will stop when the expiry date is reached. You will also get notification from us through email when your advert is active.

Why do you approve Ads and not just allow them show automatically?

To protect our users and ensure only high quality Ads are approved and to ensure people do not abuse the platform.

What are Premium Pricing or Ad packages ?

Are meant for merchants of any kind, but also for professional merchants/companies. They allow merchants to promote their ads actively and sell their products fast by getting up to 20 times more clients.

How to leave feedback about the seller or report illegal activity on AGcrypt.com?

If you want to leave feedback concerning your buying experience on AGcrypt, click on either up vote or down vote feedback button available within each advert on our website. Provide a detailed feedback about the seller and note that your feedback will be visible for all AGcrypt users.

What does it mean by I don’t have any credits left, please purchase a package?

It means you have exhausted the FREE ads, or the number of ads you purchased for a particular category. You will need to purchase an Ad package. See https://agcrypt.com/ads-description/ for more about ad packages.

What happens after I post my ad?

AGcrypt users and buyers will be able to view your ads as the website is visited.

How to share my ads on Facebook or Twitter?

Log into your AGcrypt account, go to your Ads, click on the advert you want to share, scroll down until you see Facebook/Twitter icons, click on a particular icon to be able to share the link.

How long will my ads stay on the site?

How long your ads will stay depends on the package you choose to purchase which will be reflected.

How to unsubscribe from email notifications?

Log into your email and click unsubscribe below any of the mails we sent.

How do I know which crypto a merchant accepts?

Click on the picture of the product >> Merchant Name

I don't know about Cryptocurrency what do I do if a buyer calls me?

Contact our customer care support and proper guidelines will be given to you. You can contact the customer care support via email or phone number.

Email: hello@agcrypt.com

Phone number:+ 2348150912166

I fix my price in bitcoin but it doesn’t show, why?

 We only accepts Bitcoin price in 2 decimal places, for Items more than 2 decimals, “CALL FOR PRICE” will be written against it. You can approximate however to 2decimals and review price upon meeting with the Merchant.

How do I participate in the affiliate program?

We will release details about this soon.

How do I set the price in crypto for my product?

While setting prices for your product in the submit ad page there is a drop down labelled currency. Use that to choose Bitcoin.

What is the landmark feature?

Landmark feature is a feature that helps you locate merchants, usually a popular place or a prominent landmark closest to the seller

Is AGcrypt a registered company?

Yes, AGcrypt is a registered company in Nigeria.

I want to submit more ads but I cannot, why?

Posting more ads must be within the limit of the chosen package.  If the payment on the chosen package is done and you are still not able to post more ads then contact the customer care support for help at hello@agcrypt.com

I want to know more about Blockchain and cryptocurrency, what do I do?

We will provide short courses on Blockchain and cryptocurrencies, which will be available on our blog. Keep in touch!

What happens after I post my ad?

Our admins will review your ad very carefully and if all the fields are filled out correctly, it will be approved shortly and you’ll be notified via email.

You can find your advert on our website only when it is approved by our admins. If there is something wrong with your advert, you will be notified about that and all the mistakes will be specified so that you can edit your advert correspondingly.

After publishing your advert, you can edit it again if needed and repost. Once done, your advert will be submitted for approval and the change will be effected..  

You can delete or close your advert any time you want. You just have to click on delete button placed under the ad.

You shouldn’t publish adverts of the same content. They will be considered duplicates by our admins and won’t be approved.

You can always manage your ads by logging in to your account and clicking on “your ads”.

What are the rules for posting ads?

  • Here are some of them:

    ·       Photos shouldn’t be blurred

    ·       Should be a picture of the actual products, images copied from the internet are prohibited.

    ·       Make sure that your photos are suitable and appropriate to the item, product or service being advertised. 

    ·       No stock images allowed in all categories unless you’re a buyer posting an ad looking for a particular item, or you’re posting in the for the Jobs category and vacation rentals sub-category. 

    ·       All items and services must be genuine.

    ·       All items and products considered to be illegal are prohibited. See list of prohibited items.

    ·       Multi-Level Marketing jobs are prohibited.

    ·       All ads must be clear, factual and not offensive in any way.

    ·       All items must be posted separately, except for sets e.g. shoe and bag set, dining set etc

    ·       Ads must have clear and factual descriptions. In the end, you’re trying to sell something.

    ·       Ads that link to third party websites in aren’t allowed e.g including website links in adverts are not permitted

    ·       Duplicated adverts aren’t allowed.

    ·       Ads looking for friendship, relationships or donations aren’t allowed either.

What are the prohibited items on AGcrypt?

Please, take a moment to review the items which are not allowed to be advertised on AGcrypt:

 

·       Narcotics, steroids, and any drugs or medications that require a prescription from a licensed medical specialist

·       Weapons

·       Restricted military/police items

·       Human organs

·       Illegal/pirated copies

·       Stolen property

·       Code grabbing and lock picking devices  

·       Electronic equipment prohibited by the law

·       Sexually-oriented services

·       Multi-level marketing, pyramid, and matrix programs

·       Products (offers or services) prohibited to sell by the law